I have just been phone about this Scam
The lady was very nice
telling me that my computer was generating errors caused by malware, which was caused because my security warranty was out of date.
I said what should I do
she said press window +r ( the the run box)
type in Cmd and press OK so I did
And type in ASSOC = ASSOC MicroSoft web site
This lists a load of programs and stuff, and at the bottom there will be something that looks like this:
They will then read out to you the CLSID, which will match, and this is the verification that they have the right person. THEY TRY TO MAKE YOU THINK THAT THEY HAVE TO VERIFY YOU! Classic scammers trick, really it is you that should be verifying them.
This number is not unique. It will be on most computers, maybe unique to Vista, but they have already confirmed that you are running Vista. So if they spell out 888DCA60-FC0A-11CF-8F0F-00C04FD7D062 to you, do not be surprised, as lots of people, if not all Vista users, have a CLSID of 888DCA60-FC0A-11CF-8F0F-00C04FD7D062. So another lie! Another SCAM!
“Does it match? Great, we can carry on safely now. We have Microsoft Certified Technicians that have confirmed that your warranty has expired which his why you are getting these errors. There are two types of warranty, a hardware warranty and a software warranty. Your software warranty covered your operating system, but has now expired and your computer is at risk from more malware.”
Then I had to close all windows programs
windows+r again
then type in eventvwr press ok (this just display the Event Viewer)
click on application told me to count warming and Errors I said heaps then I had to read out the 4th form the top DO NOT CLICK ON IT SHE Said
Source and date and time
them she said Have to put to to the Teck guy
how this is where I started asking her question
where did you get my phone number from
she said database
i said who inputed it
she ask you want help to fix you computer I need to put you thogh the the teck guy
where did you get my phone number from
she said database
i said who inputed it
she was not a happy camper
I just keep asking where she got the my phone from.
phone went dead she hang up on me how roude
Windows Security Tips
- OK, Microsoft will never call you to say you need update your computer – so if you get a call, its a scam.
- Set Windows to automatically update
- Never do anything on your computer that you do not understand, especially if someone phones you and tells you to!
- Never install software if you do not know what it is or why you are installing it. Most of this scam is designed to make you think that you know what your are doing and why. That is how scams work!
- Install some 3rd party anti-virus, anti-spam and a firewall, and keep them up to date.
- Never click on links in emails that you do not know to be OK.
- If you land on a website and you see some sort of “scanning for viruses” come up – close your browser immediately. Close all apps. Disconnect the internet. Run a system clean up (like CCleaner – http://www.piriform.com/ ) run anti-virus, reboot, run again. This is belt and breeches, but be careful! Some scam sites pretend to be an anti-virus site but are in fact just a website tricking you into giving them your credit card details. Often after “buying” the product that they recommend you get nothing, just a virus and an expensive credit card bill a month later.
Microsoft have addressed this as well and stated clearly that “Microsoft does not make unsolicited phone calls to help you fix your computer” on Microsoft’s website.
Try to keep them on the phone for as long as you can because while they chatting to you they not calling someone ELSE